Medtronic Australasia Pty Ltd.
97 Waterloo Road North Ryde, NSW 2113
Phone: 1800 777 808

CareLink Therapy Management Software

CareLink Personal Software with Bayer meter

CareLink® personal software is designed for patients and is viewed online. This secure therapy management software downloads information from your pump, which it turns into reports, allowing you to track patterns of your diabetes and therapy. With the CONTOUR® NEXT LINK 2.4 meter, you can download information from your pump at home or anywhere with Internet access. Just register and log in.

CareLink® Pro software is designed for clinicians and hospitals and only available to healthcare professionals. Reports generated contain the same data from your pump as the CareLink® Personal software, but it contains more clinical details.

6 beneficial ways CareLink® Personal software can enhance your lifestyle

1. Greater control

Results have shown that people using CareLink® Personal software had improved control of HbA1c levels when compared to people using insulin pump therapy without CareLink® Personal software1. Researchers concluded that this was due to “increased contact through the internet with their diabetes care providers”.

2. Easily identify problems and trends in your insulin intake

Easy to read reports can help you understand the effects of insulin, carbohydrates and exercise on your glucose levels.

3. Remote communication with your healthcare provider

Between visits, your healthcare provider may review your CareLink® Personal software information remotely to help you make more accurate therapy adjustments when needed.

4. Get the most from one piece of software

CareLink® can download a large range of common blood glucose (BG) meters. Entering these into the pump using the Bolus Wizard® allows you to download your BG readings through the pump.

5. See the full picture

By using the CGM function of your insulin pump you can see a full picture of your glucose trends, insulin usage, BG readings and exercise all in one place – without the need for logbooks.

Understanding the effects of insulin doses, eating habits, exercise routines and medication on your own personal glucose levels is key to improving your diabetes control. Information is presented in simple charts, graphs and tables to help you identify patterns and problems. This can help you and your healthcare professional work out the root cause of low and high blood glucose levels at particular times.

View a sensor daily overlay report

6. Share your progress with your clinic, with just the touch of a button

CareLink®’s innovative functionality allows your healthcare professional to see your data from their hospital computer. If your clinic has the CareLink® Pro software you can give them permission to access your account. This allows them to link from their computer to your online account and pull your downloaded data into their records, quickly and securely.

access carelink personal

What you need to get started

To get started with CareLink® Personal you will need:

  • Access to a computer running one of the following operating systems:
    • Windows® 98SE/ME, 2000, XP, Vista (32 or 64 bit)
    • Windows 7 (32 or 64 bit)
    • Windows 8
    • Mac OS 10.5, 10.6, 10.7, 10.8
    • A reliable Internet connection
    • Microsoft® Internet Explorer version 5.5 (SP2) and higher, or Safari 4, 5 or 6.
  • Adobe® Reader™ version 5.0 or higher
  • CONTOUR® NEXT LINK 2.4 meter from Bayer or a Carelink USB
  • A blood glucose monitor


View the CareLink Getting Started Guide for further information.



1. Corriveau EA, Durso PJ, Kaufman ED, Skipper BJ, Laskaratos LA, Heintsman KB. Effect of Carelink, an Internet-based insulin pump monitoring system, on glycaemic control in rural and urban children with Insulin Dependant Diabetes mellitus. Pediatric Diabets. 2008;9(4, pt 2):360-366.