When someone is diagnosed with Insulin Dependent diabetes, it affects the whole family. Whether you're caring for your child or supporting an adult with Insulin Dependent diabetes, we can help you switch on greater flexibility and a routine with less needles. Hear Gareth and Kimberly’s story with their daughter Shiloh – they understand what you're going through!



An insulin pump helps ensure that someone with Insulin Dependent diabetes gets precisely the right amounts of insulin to match their carbs, and gives them the flexibility to eat when they want. With the touch of a few buttons you can adjust the insulin dose, so they can snack anytime and it takes away the stress if meals are skipped or delayed. Be inspired by our Foodspiration page on Pinterest. Learn more about Diabetes & Eating.


We all know it's important to stay active and a pump with Continuous Glucose Monitoring means people with Insulin Dependent diabetes can exercise when they want and not have to carb load or be as concerned about hypos. Learn more about lifestyle & exercise.

"I feel that an insulin pump will help people improve and manage their Insulin Dependent diabetes, whether you're someone who walks every morning… right through to professional athletes.”

- Jason



When a child with Insulin Dependent diabetes goes to school, it's important to let teachers know. They can watch out for your child, supervise them on school trips and make allowances for any extra eating before and after sports or exams. Labelling carb counts of foods in their lunchbox helps and if they're invited to birthday parties, make sure they know what to do to keep their blood glucose levels steady. See more on our Just Kids section, hear from Shiloh's teacher Jay and read our blog. Visit Diabetes Australia to learn more.


You'll need to plan well before you travel with someone who has Insulin Dependent diabetes. If you're flying, contact the airline in advance for guidance on what to take on board and any restrictions. Before you leave, check with your doctor about vaccinations and remember travel insurance is a must for longer or overseas trips. Make sure you've packed all the supplies you need for the trip in case you can't get them later. For lots of essential tips, see the insulin pump 'Travel and Holidays' FAQs. Learn more from Diabetes Australia and JDRF.


We're here 24/7 if you need pump support, have questions or issues. Just call our toll-free global helpline on 1800 777 808. Remember, if your pump is damaged in any way (e.g. cracking), contact us immediately. As long as it's in warranty, you can get a replacement virtually straight away. To meet up or talk personally with someone who has taken your journey and can give practical advice, find out about the JDRF Peer Support program. Visit Diabetes Australia for more advice for family and carers.

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